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Tag: Customer Experience

April 13, 2011April 13, 2011evoljennifer

Adapting To The Customer

April 5, 2011April 5, 2011evoljennifer

Recovering Gracefully

January 27, 2008January 27, 2008evoljennifer

Comical Customer Service-So Bad it’s Funny

November 21, 2007November 21, 2007evoljennifer

Hold Music

October 26, 2007October 26, 2007evoljennifer

Bank Customer Service – A Comparison

July 15, 2007March 30, 2011evoljennifer

Web Sites Gone Wrong

June 7, 2007June 7, 2007evoljennifer

Customer Service Doesn’t Have To Suck

February 11, 2007February 11, 2007evoljennifer

Back on the Air

June 27, 2006June 27, 2006evoljennifer

Reminder for the day (week, month, year…..)

June 27, 2006September 9, 2009evoljennifer

A Sea Change

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