Leadership & Management with Teams/Industry (8+ Years)

• Built out and led UX team at Magnet 360 (growing from 2 to CX team of 17)
  • Built out and led Strategy team at Magnet 360
  • Built initial CX team at Magnet 360
• Led Experience Design Team at global advertising agency J. Walter Thompson
• Built and managed techies.com User Experience team in 1999,

  internal lead at Sun, Oracle, Cisco

• Chief Information Architect in charge of all IA Vendors at Sun Microsystems
• Director at EatonGolden
• Champion of in person customer research and co-founder of Cisco CX Lab
• Project Leader at EightShapes
• Co-Chair of Information Architecture Summit in 2009
• Chair of Information Architecture Summit in 2010
• Former board member of Minnesota Interactive Marketing Association (MIMA)
• Programming Chair of MIMA Summit 2004