Leadership & Management

Leadership & Management with Teams/Industry (8+ Years)

  • Built out and led UX team at Magnet 360 (growing from 2 to CX team of 17)
    • Built out and led Strategy team at Magnet 360
    • Built initial CX team at Magnet 360
  • Led Experience Design Team at global advertising agency J. Walter Thompson
  • Built and managed techies.com User Experience team in 1999,

    internal lead at Sun, Oracle, Cisco

  • Chief Information Architect in charge of all IA Vendors at Sun Microsystems
  • Director at EatonGolden
  • Champion of in person customer research and co-founder of Cisco CX Lab
  • Project Leader at EightShapes
  • Co-Chair of Information Architecture Summit in 2009
  • Chair of Information Architecture Summit in 2010
  • Former board member of Minnesota Interactive Marketing Association (MIMA)
  • Programming Chair of MIMA Summit 2004
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