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Tag: Customer Experience

April 13, 2011April 13, 2011evoljennifer

Adapting To The Customer

April 5, 2011April 5, 2011evoljennifer

Recovering Gracefully

January 27, 2008January 27, 2008evoljennifer

Comical Customer Service-So Bad it’s Funny

November 21, 2007November 21, 2007evoljennifer

Hold Music

October 26, 2007October 26, 2007evoljennifer

Bank Customer Service – A Comparison

July 15, 2007March 30, 2011evoljennifer

Web Sites Gone Wrong

June 7, 2007June 7, 2007evoljennifer

Customer Service Doesn’t Have To Suck

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